Lead With Sharper Insight
  • Problem 1: Healthcare is More Complex Than Ever
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    Problem 2: Every Decision Impacts Patients, People and Performance
  • Solution: Body Language Expert Traci Brown

The Best Healthcare Leaders Know What’s REALLY Going On.

You’ve made critical decisions based on information that wasn’t complete.

Because someone was afraid to speak up.

Because a patient wasn’t telling the whole story.

Because a team member missed something—or didn’t feel comfortable saying it.

Let’s get real—every patient interaction, every leadership conversation, every handoff and every difficult discussion carries risk.

Yet most healthcare professionals have never been taught how to recognize what’s hiding beneath the words.

Patients don’t always tell the full story.

Families leave out important details.

Employees hesitate to raise concerns.

Candidates know exactly how to interview well.

Do you know how to uncover the truth before it affects patient care, team performance, or your organization’s reputation?

When you recognize what’s really happening, you’ll communicate more effectively, build stronger teams, and make better decisions.

You Can Assess or You Can Guess.

You’ll confidently guide conversations toward greater honesty and clarity in:

  • Patient conversations
  • Team meetings
  • Difficult family discussions

No matter how you are communicating:

  • Face-to-face conversations
  • Zoom calls
  • Phone calls
  • Email
  • Text messages

Traci will customize the program for your organization and deliver practical tools your team can use immediately.

…. all while opening your meeting with a bang.

What Traci’s clients are saying:

“It’s funny how I use your tools weekly. Personal relationships , business… parenting 😉.
You are the best! ”

~ M. Stitz Kansas City Life Insurance

“This was more fun than like an actual training.”

~ Key Bank

Do you ever wonder....

Is the patient telling you everything you need to know?

Is someone on your team hesitant to voice a concern?

Are you getting the complete picture before making an important decision?

Can you recognize burnout before someone says they’re struggling?

Is that job candidate truly the right fit—or simply interviewing well?

Is a vendor overpromising and underdelivering?

Are difficult conversations resolving issues—or simply postponing them?

After hearing Traci speak, you’ll be better equipped to find the REAL answer to all of the questions, and MORE!

This isn’t just a game—it’s your livelihood on the line

You Need Traci’s Most Raved About Program:

Better Communication Begins with Better Observation.

Every day, healthcare professionals make decisions that affect lives.

The challenge isn’t a lack of information.

It’s knowing when critical information is missing.

Discover how to use the same behavioral observation techniques taught to FBI professionals to recognize hidden concerns, ask better questions, and uncover the truth before small problems become major ones.

In this engaging, high-energy keynote, you’ll learn Traci’s 9-Point Behavioral Intelligence System to improve communication, strengthen teamwork, increase patient confidence, and reduce costly misunderstandings.

You Will:

  • Recognize behavioral cues that reveal hidden concerns.
  • Ask better questions to uncover critical information.
  • Build stronger trust with patients, families, and coworkers.
  • Improve communication during difficult conversations.
  • Make more confident decisions with more complete information.
  • Reduce misunderstandings that create unnecessary risk.

In This Interactive Keynote You’ll Master:

  • Body language cues so you know the truth in patient and team interactions
  • Behavioral intelligence for to leadership with confidence
  • Vocal indicators during phone conversations so you know what they’re really saying
  • Telltale Language patterns in emails, documentation, and text messages
  • Practical questioning techniques that encourage honesty and clarity

Traci is most effective as your opening keynote speaker to set the tone for your entire event.

In person or virtual, she’ll energize your audience with eye-opening, simple & memorable techniques that can be applied immediately to uncover what people AREN’T telling you that’s impacting the situation.

Every one of Traci’s talks is customized to fit the needs of the client–That’s YOU!!.

If you like fun and laughs while you’re learning a serious topic, Traci is for you. (If you want dry and boring, don’t bother to get in touch)

Secure your success with Traci’s “Liar Liar Pants on Fire” approach. Gain the skills to navigate deception with savvy.

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Who is Traci, Anyway?

TIME Magazine has named Traci one of the nation’s top detection experts. She’s trained alongside our country’s top law enforcement and is ranked the #3 Body Language Expert in the World.

Ms. Brown is a frequent television guest and is the author of How to Detect Lies, Fraud and Identity Theft.

Her Fraud Spotting Learning Platform has helped companies stop millions in fraud loss.

In a past life, Traci was a bike racer.  She learned how to keep motivation and drive alive even when the going was tough….just like is necessary in business today.

One of her teammates was Lance Armstrong, revealed as the biggest fraud in all of sports–stripped of 7 Tour de France titles.  So she knows a thing or two about the crafty ways of liars…. and NOT being fooled by them.

She reveals the science behind lies, fraud and identity theft so you can stop big losses and prevent losses of time, money and energy.

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FACT: The Longer You Wait To Book Traci, The More You Risk.

When You’re Ready to Stop Being Played

“I am still stunned, in a really good way, about the luncheon yesterday. We have historically had great speakers, but you just set the bar about a meter higher.”

~Thomas R. Ripp, Esq

Some of Traci's Clients

From a wide range of industries and business functions

Banking, Finance and Insurance

  • Risk Management Association
  • Farm Credit Bank of Texas
  • Association of Government Accountants
  • National Association of Personal Financial Advisers
  • Financial Planning Association
  • Texas Financial Women

Oil & Gas

  • Colorado Oil and Gas Women

Manufacturing

  • PPG Coatings

Medical

  • National Association of Health System Pharmacists
  • Colorado Oncology Nurse’s Association
  • Colorado Medical Group Management Association

Telecom

  • First Light Fiber
  • Communications Fraud Control Association

HVAC

  • Service World Expo

Real Estate

  • Keller Williams
  • Real Estate Insurance Exchange
  • Coldwell Banker
  • Fairway Mortgage-The Reuth Team
  • Alaska Realtors
  • Platinum Top 50
  • RE/MAX

Audit

  • Audit World
  • National Association of Credit Union Supervisory and Audit Committees
  • Credit Union Association for Internal Auditors
  • Association of College and University Auditors
  • Health Care Internal Auditors
  • Institute of Internal Auditors Financial Service Exchange

Sales

  • Line Drive Sales
  • The Sales Association
  • Sales Pros International

Multi Family Housing/Property Management

  • Dallas Apartment Association
  • Washington Apartment Association
  • Texas Apartment Association
  • Perry Reid Properties
  • National Apartment Association
  • St. Louis Apartment Association
  • National Association of Residential Property Managers
  • Multifamily Management Association
  • Morgan Management

Ignite your audience

Schedule with Traci today

or Call: 303-956-3693