Lead With Sharper Insight
  • Problem 1: Banking Runs on Trust
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    Problem 2: The Biggest Risks Don’t Start with Numbers—They Start with People
  • Solution: Body Language Expert Traci Brown

The Best Bankers Know What’s REALLY Going On.

HAve you ever made these mistakes?

You’ve approved a loan based on information that wasn’t complete.

You’ve trusted a customer, vendor, or employee who wasn’t telling the whole story.

You’ve watched a small issue become a costly fraud, compliance problem, or reputational risk.

Why?  Because banking has never been just about numbers..

It’s about people.

Let’s get real—every customer conversation, loan application, vendor meeting, hiring decision, and leadership discussion carries risk.

Yet most banking professionals have never been taught how to recognize when someone is withholding information, stretching the truth, or signaling uncertainty before the facts catch up.

Borrowers know how to present themselves.

Fraudsters know how to build credibility.

Vendors know how to sell confidence.

Do you know how to uncover the truth before it costs your institution money, trust, or reputation?

When you recognize hidden risk sooner, you’ll make better decisions, strengthen relationships, and protect your institution.

You Can Assess or You Can Guess.

You’ll confidently guide conversations toward greater honesty and better outcomes in:

  • Customer meetings
  • Loan interviews
  • Fraud investigations
  • Vendor negotiations
  • Face-to-face conversations
  • Zoom calls
  • Phone calls
  • Email
  • Text messages

Traci will tailor the program to your institution and give your team practical tools they can use immediately.

…. and open your meeting with a bang.

What Traci’s clients are saying:

“Traci’s system helped my team to spot lies, engineer the deal and close the sale at $9 Billion in one transaction.”

~ Kept secret for good reasons

“The feedback we received was VERY good – people really enjoyed and valued the content…plus it is so different than what we usually do for keynotes.”

~Leslie Swan Bev Cap Management

“I’ve never learned anything in a keynote….until today.  I have so many tools I can use right away!”

~ Financial Planners Association 2022

“It’s funny how I use your tools weekly. Personal relationships , business… parenting 😉.
You are the best! ”

~ M. Stitz Kansas City Life Insurance

“This was more fun than like an actual training.”

~ Key Bank

Do you ever wonder....

Is someone telling you what you want to hear instead of what you need to know?

Are employees raising concerns or staying silent?

Is your culture encouraging transparency or rewarding people for hiding mistakes?

Can you recognize when someone is rationalizing unethical behavior before it becomes misconduct?

Are vendors and partners acting with integrity or simply presenting their best face?

Is the process owner telling you the whole story?

Does “everything is under control” actually mean everything is under control?

Are situations being minimized or rationalized?

Is this borrower telling the whole story?

Is this customer a fraud risk or simply nervous?

Can this vendor really deliver what they’re promising?

Is that employee raising a concern or hiding one?

Are you getting the complete picture before approving a loan, investment, or strategic initiative?

Is your prospect ready to move forward or simply gathering information?

Are your best customers truly loyal or quietly considering another institution?

After hearing Traci speak, you’ll be better equipped to find the REAL answer to all of the questions, and MORE!

This isn’t just a game—it’s your livelihood on the line

You Need Traci’s Most Raved About Program:

Every Banking Decision Depends on One Thing:

Knowing What’s Really Going On.

Fraud is evolving.

Customer expectations are changing.

Trust has never been more valuable.

Discover how to use the same behavioral observation techniques taught by the FBI to recognize hidden concerns, ask better questions, and uncover the truth before small issues become expensive problems.

In this engaging keynote, you’ll learn Traci’s 9-Point Behavioral Intelligence System to improve customer conversations, reduce fraud exposure, strengthen leadership decisions, and deepen client relationships.

You Will:

  • Recognize behavioral indicators that reveal hidden risk.
  • Ask better questions that uncover critical information.
  • Build stronger trust with customers and coworkers.
  • Improve lending, hiring, and leadership conversations.
  • Strengthen fraud prevention through behavioral intelligence.
  • Save time, money, and your institution’s reputation.

In This Interactive Keynote You’ll Master:

    • Body language cues for customer, employee, and leadership conversations
    • Behavioral intelligence for lending, negotiations, and difficult discussions
    • Vocal deception indicators during phone conversations
    • Language patterns in emails and text messages that warrant further inquiry
    • Practical questioning techniques that uncover the truth while strengthening relationships

Traci is most effective as your opening keynote speaker to set the tone for your entire event.

In person or virtual, she’ll energize your audience with eye-opening, simple & memorable techniques that can be applied immediately to uncover what people AREN’T telling you that’s impacting the situation.

Every one of Traci’s talks is customized to fit the needs of the client.

If you like fun and laughs while you’re learning a serious topic, Traci is for you. (If you want dry and boring, don’t bother to get in touch)

Secure your success with Traci’s “Liar Liar Pants on Fire” approach. Gain the skills to navigate deception with savvy.

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Who is Traci, Anyway?

TIME Magazine has named Traci one of the nation’s top detection experts. She’s trained alongside our country’s top law enforcement and is ranked the #3 Body Language Expert in the World.

Ms. Brown is a frequent television guest and is the author of How to Detect Lies, Fraud and Identity Theft.

Her Fraud Spotting Learning Platform has helped companies stop millions in fraud loss.

In a past life, Traci was a bike racer.  She learned how to keep motivation and drive alive even when the going was tough….just like is necessary in business today.

One of her teammates was Lance Armstrong, revealed as the biggest fraud in all of sports–stripped of 7 Tour de France titles.  So she knows a thing or two about the crafty ways of liars…. and NOT being fooled by them.

She reveals the science behind lies, fraud and identity theft so you can stop big losses and prevent losses of time, money and energy.

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FACT: The Longer You Wait To Book Traci, The More You Risk.

When You’re Ready to Stop Being Played

“I am still stunned, in a really good way, about the luncheon yesterday. We have historically had great speakers, but you just set the bar about a meter higher.”

~Thomas R. Ripp, Esq

Some of Traci's Clients

From a wide range of industries and business functions

Banking, Finance and Insurance

  • Risk Management Association
  • Farm Credit Bank of Texas
  • Association of Government Accountants
  • National Association of Personal Financial Advisers
  • Financial Planning Association
  • Texas Financial Women

Oil & Gas

  • Colorado Oil and Gas Women

Manufacturing

  • PPG Coatings

Medical

  • National Association of Health System Pharmacists
  • Colorado Oncology Nurse’s Association
  • Colorado Medical Group Management Association

Telecom

  • First Light Fiber
  • Communications Fraud Control Association

HVAC

  • Service World Expo

Real Estate

  • Keller Williams
  • Real Estate Insurance Exchange
  • Coldwell Banker
  • Fairway Mortgage-The Reuth Team
  • Alaska Realtors
  • Platinum Top 50
  • RE/MAX

Audit

  • Audit World
  • National Association of Credit Union Supervisory and Audit Committees
  • Credit Union Association for Internal Auditors
  • Association of College and University Auditors
  • Health Care Internal Auditors
  • Institute of Internal Auditors Financial Service Exchange

Sales

  • Line Drive Sales
  • The Sales Association
  • Sales Pros International

Multi Family Housing/Property Management

  • Dallas Apartment Association
  • Washington Apartment Association
  • Texas Apartment Association
  • Perry Reid Properties
  • National Apartment Association
  • St. Louis Apartment Association
  • National Association of Residential Property Managers
  • Multifamily Management Association
  • Morgan Management

Ignite your audience

Schedule with Traci today

or Call: 303-956-3693